Privacy Notice

PRIVACY POLICY PURSUANT TO ART. 13 OF EU REGULATION 2016/679 (GDPR)

1. Data Controller
The Data Controller is the company 3DBooster di Andrea Dinale, with registered office at Via Dante Alighieri 1, Marostica (VI), VAT Number 04569500244. You can contact the Data Controller at the following email address: shop @ 3dbooster.com.

2. Types of Data Processed
We process the following personal data:

  • Mandatory data: first name, last name, company name, address, tax code, VAT number, email, phone number.
  • Optional data: email address for marketing purposes (newsletter).

3. Purposes of Processing and Legal Bases

  1. Mandatory purposes:
    • Order and contract management (art. 6(1)(b) GDPR).
    • Tax and legal obligations (art. 6(1)(c) GDPR).
    • Shipping of purchased goods (art. 6(1)(b) GDPR).
  2. Optional purposes:
    • Sending promotional newsletters (art. 6(1)(a) GDPR – data subject's consent).
    • Technical support via virtual assistant.

4. Methods of Processing
Data processing is carried out using electronic and paper methods, in compliance with the security and confidentiality principles set out in current legislation.

5. Data Retention

  • Mandatory data: retained for the period necessary for contractual and legal obligations (up to 10 years).
  • Newsletter data: retained until consent is withdrawn.
  • Virtual assistant data: retained until withdrawal.

6. Data Communication and Transfer
Data may be shared with:

  • Service providers (e.g., couriers, tax consultants) as data processors.
  • Public authorities, in compliance with legal obligations.
  • Virtual assistant: only the messages, without metadata and without user information, are transferred to the artificial intelligence providers, which may vary from time to time. For this reason, it is prohibited to communicate personal, sensitive, or confidential information for any reason to the virtual assistant.

7. Rights of the Data Subject
The data subject may exercise the rights provided for by Articles 15-22 GDPR, including: access, rectification, erasure, objection, restriction, and data portability. To exercise these rights, write to shop @ 3dbooster.com.

8. Right to Lodge a Complaint
Data subjects may lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it).

3DBooster AI Assistant

Online
The 3DBooster AI assistant is available to registered users.
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